Pour les usagers insatisfaits des services du Réseau de la santé et des services sociaux sur l'Île de Montréal

Welcome to CAAP-Île de Montréal website

The Centre d'assistance et d'accompagnement aux plaintes de l'Île de Montréal (CAAP) is an organization mandated by the Health and Social Services Minister to assist and support users not satisfied of the services provided by the Health and Social Services network institutions located on the Island of Montreal.